What’s new about microtransit?

Flexible, on-demand shuttle services have long been popular among underserved communities. But the latest iteration is innovating on old methods. By Jacob Moreton

What exactly is microtransit? The word itself has been applied to a variety of different services but according to the American Public Transportation Association it does have a clear definition: microtransit consists of “small-scale, on-demand public transit services that that can offer fixed routes and schedules, as well as flexible routes and on-demand scheduling.”

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