How do you manage a shared fleet?

Shared mobility has expanded the definition of a fleet, introducing new challenges for the management task that will rely on automation and AI. By Xavier Boucherat

Traditional fleets—whether comprised of trucks, taxis or delivery vans—have always been able to rely on drivers to assist in fleet management. Whilst nobody with a working knowledge of fleet management challenges would ever deem the task an easy one, a driver on the ground does simplify things: in the event of a problem, the driver can attempt to remove the vehicle from harm’s way, provide fleet managers with much-needed updates, and in fortunate cases, take care of the problem themselves.

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