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A distinctive in-vehicle UX could win over Gen Z and beyond

Understanding what Gen Z wants from in-vehicle entertainment UX could help OEMs position themselves for the future. By Will Girling

As of Q1 2024, Generation Z accounted for approximately 30% of the world’s population, according to McKinsey & Co. As this age group gains prevalence as a primary consumer demographic, it will provide automakers with fresh brand opportunities. These customers are expected to bring new perspectives to the industry, be eco-conscious, and open to new marketing techniques.

However, there could also be challenges. Most concerning, perhaps, is the expectation that members of Gen Z might abandon private vehicles with greater alacrity than previous generations, motivated by both financial constraints and a lifestyle preference for access over ownership. As such, the industry will need to closely evaluate what this generation truly values from mobility.

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