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MY Renault, a new connected application for remote access to services and car functions

Renault announces a brand new version of its MY Renault smartphone application, for Android and iOS. MY Renault connects motorists dynamically to their cars and to their Renault environments, for a safe, fun and efficient customer experience. “The release of the new MY Renault application is a milestone event in rollout of new connected-car services … Continued

Renault announces a brand new version of its MY Renault smartphone application, for Android and iOS.

MY Renault connects motorists dynamically to their cars and to their Renault environments, for a safe, fun and efficient customer experience.

“The release of the new MY Renault application is a milestone event in rollout of new connected-car services that enable customers to configure their own individual mobility practices. The smartphone takes a central place in the customer experience offered by MY Renault, providing customers with direct access to their preferred suppliers for a broad choice of services.” explains Benoît Joly, Renault Connected Vehicle Sales & Marketing director.

The new MY Renault application brings three main types of vehicle-connected functions:

Connected navigation

Route-planning starts and ends on the smartphone. The application logs the latest location where the car was parked, so it is possible to programme the next route from this location using the smartphone and send it to the car’s satnav system ready for when the driver climbs in. Then when the user leaves the vehicle, navigation continues in pedestrian mode from the parking spot through to the destination, switching over to his/her preferred navigation application (Feature available early 2018).

Remote information access
The user can query current vehicle dashboard data directly from the smartphone: fuel gauge (or battery charge), tyre pressure, average fuel consumption, journey log, etc. He/she can set alerts on low fuel level or low battery charge, and view eco-driving advice based on the score calculated by the on-board computer.

Renault Services
There’s fingertip access to all Renault services. You can set the vehicle maintenance schedule by mileage and display a price estimate for each servicing operation. The user can contact his preferred dealership directly from the schedule, and in the event of pressing need the application can indicate the route to the nearest dealership. And there’s an emergency button for calling Renault Assistance.

The new MY Renault application will be phased in across a selection of the countries covered by Renault, including France, the UK and Germany, from the autumn. It will get regular updates to include new functions and extend the user’s connected ecosystem. And over the months to come, compatibility will be extended to cover more and more new and older Renault models.

*depending on versions

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