Mercedes-Benz Vans launched the future initiative adVANce three years ago. With it, the company consistently focuses on new, rapidly changing customer needs. “Increasing transport requirements must be covered faster, more efficient and more environmentally friendly in the future. In addition to our products, we have therefore created digital services for and with our customers and are constantly working on forward-looking innovations”, says Marcus Breitschwerdt, Head of Mercedes-Benz Vans. At an OpenHouse event in Stuttgart Wangen, Mercedes-Benz Vans has recently provided insights into current solutions and their further development. The brand with the star presented four selected digital solutions and their added value for different industries: Mercedes PRO, In-Van Delivery & Return (IDR), the so-called On Board Logic Unit (OLU) and VAN2SHARE.
Mercedes PRO: Success story of digital services for fleet customers
In June 2018, Mercedes PRO connect – the digital platform for connected fleets – was a highlight of the presentation of the third Mercedes-Benz Sprinter generation. Since then, fleets benefit from a steadily growing range of digital fleet services as well as from expanding to other models. The Mercedes PRO adapter now allows integration into the system world of Mercedes PRO even for older models.
Mercedes PRO is the Mercedes-Benz Vans brand for all services, solutions and digital offers for the daily business. As an offer for vehicle fleets, Mercedes PRO connect optimizes communication between fleet managers, vehicles and drivers. The networking solution allows online control of orders and vehicle information such as location, fuel level or maintenance intervals in a near real-time query. Their benefits range from minimized downtime through predictive maintenance and repair management to clearly presented data for business analysis. Fleet operators from small businesses to major customers benefit from the web-based service. In addition to the Sprinter, Mercedes PRO connect is now also available for Vito and eVito.
Björn Sack, Head of Connectivity and Digital Services Mercedes-Benz Vans: „Mercedes PRO connect is enjoying ever increasing popularity. In July 2019, almost every second Sprinter customer had activated one or more services. In four of our largest markets, we already look forward to a special digital affinity – here, Mercedes PRO is already being used by more than 2/3 of our new Sprinter customers. Due to the continuous expansion, we can now offer our customers 21 services in nine value-added packages.”
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SOURCE: Daimler
