The following is a statement on The Wall Street Journal story recounting email traffic regarding ignition switch parts used to repair older model small cars.
These emails are further confirmation that our system needed reform, and we have done so. We have reorganized our entire safety investigation and decision process and have more investigators, move issues more quickly and make decisions with better data.
How it works today:
- Potential issue review with appropriate data to determine whether further investigation is warranted.
- Open investigation review recommends for or against a recall or other field action
- A group of senior leaders quickly decides whether or not a recall is warranted
