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US: Hino tops medium-duty trucks satisfaction survey

According to the J.D. Power and Associates 2011 U.S. Medium-Duty Truck Customer Satisfaction Study, while the quality of medium-duty trucks has improved considerably during the past five years, overall customer satisfaction has declined during the same period. The study found that incidence of owner-reported problems decreased by 26% between 2007 and It’s time to log … Continued

According to the J.D. Power and Associates 2011 U.S. Medium-Duty Truck Customer Satisfaction Study, while the quality of medium-duty trucks has improved considerably during the past five years, overall customer satisfaction has declined during the same period.

The study found that incidence of owner-reported problems decreased by 26% between 2007 and

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