US: ACSI sees small gain in customer satisfaction

The latest report released by the American Customer Satisfaction Index (ACSI) shows that the overall auto industry's score improved by 1.2% to 83 in the second quarter of 2011, with international OEMs seeing improvements and Japanese brands having two entries in the top three positions. The report covers customer satisfaction with It’s time to log … Continued

• By Webmaster
• August 16, 2011