Special report: Does the car dealership have a future?

Automotive World considers the impact of future mobility trends on the traditional car dealership model

Special report: Does the car dealership have a future?

Traditionally, the local car dealership—often a well-established pillar of the community—was the first port of call for information, deals and the transaction that led to the purchase of a new car.

Many of the emerging future mobility trends run contrary to the traditional dealership model. The sharing economy and usership-versus-ownership put an end to personal vehicle purchases, and electrification simplifies the drivetrain, reducing lucrative servicing and maintenance revenue opportunities. Does the car dealership, therefore, have a future?

Automotive World presents insight and opinion from dealer groups, industry analysts, trade bodies, car clubs and automakers, outlining the challenges and opportunities that exist for a new generation of automotive retail.

In this report:

  • Executive summary
  • E-mobility and online buying will drive dealerships to adapt
  • For BMW, the dealership lies at the heart of subscription success
  • Could Carpe help JLR dealers seize new business?
  • Shared mobility offers a new start for dealers keen to adapt
  • Subscriptions add spice to auto retail business models
  • In the club: dealers explore potentially lucrative role car sharing
  • How the Internet is changing auto retail
  • Digital design to make or break online retail
  • Traditional dealer assets provide solid base for evolution
  • Customer experiences and new tech—enough to keep dealerships relevant?

‘Special report: Does the car dealership have a future?’ provides insight from a range of industry stakeholders, including:

  • ASE Global
  • BMW (Access by BMW)
  • Boston Consulting Group
  • Capgemini
  • Carwow
  • CDK Global
  • Clutch (Cox Automotive)
  • European Council for Motor Trades and Repairs (CECRA)
  • EY
  • Ford (Canvas)
  • InVision
  • D. Power
  • Jaguar Land Rover InMotion (Carpe)
  • LMP
  • National Franchised Dealers Association (NFDA)
  • Roadster
  • Share Now (BMW/Daimler)
  • Zipcar

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