Volkswagen Commercial Vehicles has launched an updated used vehicle website, with a host of new functions and features which make it easier for a customer to find, choose and reserve their perfect van. The upgraded site is also now fully responsive, meaning it’s as easy to view and use via a mobile device as it is on a desktop.
The improved website – www.volkswagen-vans.co.uk/used-vehicles – allows customers to search for the right vehicle for them, quickly and easily, from a stock of around 2,000 used commercial vehicles across the network. Once the perfect van is found, they can access contact details and a map for the selling Van Centre.
They can then take advantage of the new ‘Reserve On-line’ feature, which allows customers to reserve vehicles by paying a deposit securely online via PayPal, the vehicle will then be held for them until they can arrange the purchase. This means that even if the perfect van is over 100 miles away, it will be reserved for them until they are in a position to buy.
If they’re not ready to commit, there’s also now the facility to ‘Make an Offer’. In this case the selling Van Centre is notified that someone is interested in purchasing a particular van, allowing contact to be made and negotiations to start. A Watch List function is also enabled, showing the customer how many other people are also interested in the vehicle. The website now also contains a glossary to clarify specific product details.
The re-launch builds on the already impressive Das WeltAuto website. Volkswagen Commercial Vehicles National Used Vehicle Manager Barry Peat, said: “The relaunched website makes it easier for our customers to instantly express a desire to purchase or confirm interest in the vehicle through Reserve On-Line and Make an Offer. The overall website experience has been enhanced to provide customers with easy access to the website on a mobile phone or tablet.”
He continued: “At Volkswagen we work hard to deliver our ‘Working With You’ promise to our customers. The new website will simplify and speed up the process of purchasing a vehicle, generate an instant dialogue with the Van Centre and provide the customer with more information about the product’s features. The fully responsive website is now also more convenient for our customers who can now easily browse and purchase Used Volkswagen Vans whilst on the move.”
For more information on Volkswagen’s award winning range of vehicles or to access the used Van locator, visit www.volkswagen-vans.co.uk
