Special report: The future of connected vehicle services

As user experience draws level with traditional vehicle buying factors, Automotive World explores the evolution of connected vehicle services

Special report: The future of connected vehicle services

For so long, the car remained one of the last remaining internet black spots, but connectivity is now an assumed feature of (almost) all new cars. The offer of basic infotainment and connectivity has evolved rapidly, and the challenge now is to delight vehicle occupants with a range of convenient and exciting connected services. Indeed, in the future, the core reason for buying a vehicle may not be mechanical proficiency, but rather the connected features such a vehicle might offer. Increasingly, the experience-per-mile is becoming the ‘why buy’ factor, and as mobility as a service (MaaS) evolves, the in-vehicle user experience (UX) will become a differentiating factor—and connected services will play a major role.

Automotive World’s report on the future of connected vehicle services presents perspectives and insight from leading automotive industry stakeholders and connected vehicle technology and service providers.

In this report:

  • Executive summary
  • Transparency and value vital for in-car connected services, says Ford
  • ACES high: BMW readies itself for the age of the smart car
  • China leads Volkswagen’s connected vehicle developments
  • Suppliers race to deliver the rich world of connected vehicle services
  • In-car connected services demand an ecosystem of security
  • Collaboration with telcos essential for connected car success
  • Emerging mobility spurs smart, connected and on-demand vehicle insurance
  • Give the people what they want: tech giants lead the in-car voice race
  • Can automaker infotainment systems rival Google and Apple’s platforms?
  • Five innovative connected vehicle services

‘Special report: The future of connected vehicle services’ provides insight from a range of tech and auto industry stakeholders, including:

  • ABI Research
  • Amazon – Alexa Automotive
  • BMW
  • Ford
  • Harman
  • McKinsey & Company
  • Strategy Analytics
  • Thatcham Research
  • Trov
  • Vodafone
  • Volkswagen

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