Kia Motors America (KMA) today announced the UVO eServices Infotainment System with Voice Command Navigation, the next iteration of the company’s innovative voice-activated infotainment system, would be introduced first in the stunning new 2014 Sorento CUV. UVO eServices represents an evolution from the original UVO system’s capabilities, adding a new telematics suite (“eServices”) that is powered by an exclusive free smartphone app that will provide drivers with an innovative in-vehicle connectivity experience including navigation, diagnostics3 capabilities and added convenience features. UVO is short for “Your Voice,” and provides consumers easy-to-use voice and touch-activated experiences to manage music files and hands-free mobile phone operation.
“UVO was a breakthrough for Kia, and signaled the brand’s ambitious plans to become an in-vehicle technology leader by enabling drivers and passengers to use all of their personal technologies more safely and easily, while creating additional entertainment experiences,” said Henry Bzeih, head of the connected car program and chief technology strategist, KMA. “With smartphone penetration nearing 50-percent in the U.S., UVO eServices extends our award-winning system’s abilities far beyond the original offerings by utilizing one of the industry’s first app-based approaches for telematics. The development focus for UVO eServices was to deliver the connectivity, services and notifications valued by vehicle owners while also adding emergency assistance features, diagnostic information and innovations such as our parked vehicle locator to create user-friendly experiences that exceed people’s expectations.”
UVO continues to offer drivers hands-free mobile phone management capabilities and hands-free control of music from a variety of media sources, including CD, radio, USB, media player, and the Digital Jukebox. With UVO eServices, users will now be able to control the 2014 Sorento’s on-board navigation system through voice commands when the vehicle is outfitted with the UVO eServices/navigation package. Also new with UVO eServices is an enhanced telematics suite that offers a number of maintenance and infotainment functions, including 911 Connect, enhanced Roadside Assist, Automatic Diagnostics, Manual Diagnostics, Scheduled Diagnostics, vehicle maintenance, and eServices Guide, many of which are run through the owner’s Smartphone equipped with the UVO eServices app available at no charge4.
Advanced Voice Recognition makes it simple to operate many of UVO eServices functions, including the Sorento’s voice activated navigation system. USB connectivity allows users to download music files from a memory stick into the Digital Jukebox. The large eight-inch touch screen is easy to operate and incorporates Sorento’s rear camera display5, Infinity®6 Premium Sound System and MY POIs (personal Points of Interest via online maps), a feature that makes it easy to customize the owner’s most visited locations. UVO eServices is compatible with iPhone®7 at launch and Android® phones are expected to be compatible in the second quarter of 2013.
Key Features of UVO eServices:
- eServices Guide: Accessed via the touch-screen or voice command, eServices Guide places a phone call via Bluetooth® hands free connectivity8 to a voice response system that explains UVO eServices to the driver in an interactive manner.
- Car Care Web: Through the UVO eServices owner’s portal, known as “Car Care Web,” owners can check vehicle diagnostics, vehicle status, maintenance schedules, driving behavior, and schedule appointments with their preferred or nearby dealer via their home computer or mobile device. Owners also can earn awards for safe and eco-friendly driving viewable on Car Care Web should they rank high enough among their fellow UVO eServices owners.
- My POI: Also available to UVO eServices owners is My POI, a feature that allows owners to send a destination from Google Maps through their Smartphone to their UVO eServices vehicle. In the convenience of their home or office, the customer selects a destination from the Web via Google maps, once the customer’s Smartphone receives the destination it will send the destination to the vehicle’s navigation system the next time the Smartphone is paired via Bluetooth® wireless technology. In addition, all destinations sent from Google Maps will be copied to the owner’s Car Care Web. (My POI is only available with UVO eServices vehicles equipped with navigation).
- Vehicle Diagnostics: If UVO’s eServices identifies a problem by way of the Automatic Diagnostics function, it will communicate the vehicle’s list of issues and its location to Kia’s 24/7 call center or will schedule an appointment online with the nearest Kia dealership upon user request. With Manual Diagnostics, at the owner’s preference, UVO eServices can connect the user with Kia’s 24/7 call center or schedule an appointment online with the nearest Kia dealership, should an issue be found. Additionally, the user can take advantage of Scheduled Diagnostics from their smartphone, setting a monthly diagnostic check of the vehicle. Upon completion, any issues found are automatically forwarded to Car Care Web.
- 911 Connect9: In case of an airbag deployment, the Crash Notification Assist function will alert emergency services. During a 10-second window, the driver has the option to cancel the call, otherwise UVO eServices will dial 9-1-1, read the vehicle’s location out loud to the emergency services operator and allow the operator to speak with the vehicle occupants.
- Parking Minder: If the driver happens to forget where they parked the car, the Parking Minder function helps find it by sending the location of the vehicle to the driver’s phone. If preferred, the owner also can take pictures of the surrounding area for reference, write a reminder note, email his or her location and set an alarm if the car is parked at a meter. To guide the owner back, the UVO eServices smartphone app will display the owner and the vehicle’s locations on a map. Optionally, the owner can look through the phone’s integrated camera where an icon on the phone’s screen will point to the vehicle’s location.
Following the introduction of UVO eServices in the Sorento, the system will be offered in other models in the Kia lineup, including the all-new 2014 Forte sedan.
