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Kenworth Names 2016 Service Council

Kenworth Truck Company has named its 2016 Kenworth Service Council. Leading Kenworth service managers in the United States and Canada serve on the council, which helps to promote service and product improvements to enhance The World’s Best® customer support. Members of the 2016 Kenworth Service Council members are: Chairman – Kyle Platt, Fort Wayne Truck … Continued

Kenworth Truck Company has named its 2016 Kenworth Service Council. Leading Kenworth service managers in the United States and Canada serve on the council, which helps to promote service and product improvements to enhance The World’s Best® customer support.

Members of the 2016 Kenworth Service Council members are: Chairman – Kyle Platt, Fort Wayne Truck Center, Fort Wayne, Ind.; Chris Bowers, Worldwide Equipment, Abingdon, Va.; Adam Burrough, Edmonton Kenworth, Edmonton, Alb.; Grant Easton, Kenworth Truck Centres of Ontario, Concord, Ont.; Wes Sage, Papé Kenworth, Eugene, Ore.; Lucas Smith, Kenworth of Dayton, Dayton, Ohio; Darrin Weimer, MHC Kenworth, Leawood, Kan.; Richard Williamson, Truckworx Kenworth, Birmingham, Ala.; and Kenworth Dealer Council representative David Laird, Papé Kenworth, Eugene, Ore.

Kenworth dealers provide service and genuine Kenworth proprietary and TRP allmakes parts through more than 360 locations in the United States and Canada. Information on Kenworth Parts and Services is available at www.kenworth.com under Parts and Services.

Kenworth PremierCare® dealers help fleets and truck operators to maximize productivity by offering a full stock of parts and accessories, convenient hours of operation, expert factory-trained technicians, and mobile roadside assistance.

Kenworth PremierCare Gold Certified dealers (www.kenworth.com/service) go above and beyond Kenworth PremierCare dealers to help fleets and truck operators to minimize downtime with a range of premium services, including extended evening and weekend operating hours, rapid diagnosis of estimated repair time in two hours or less, and dedicated TruckTech+ personnel.

In addition, the Kenworth PremierCare Customer Center (1-800-KW-ASSIST) is open 24 hours a day, seven days a week. The service requires no registration fee for emergency roadside assistance and is available to any truck brand. The Customer Center handles emergency roadside assistance calls and schedules service for preventive maintenance customers, among other services.

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