The safety, health and well-being of Hyundai employees, customers, business partners and the communities where we do business is of the utmost importance during the current coronavirus (COVID-19) global pandemic. Hyundai has established a coronavirus (COVID-19) response team at all affiliated companies to monitor the situation, minimize the risks and prepare for all potential scenarios.
The following is an update on the coronavirus (COVID-19) impact at Hyundai’s U.S. operations and the proactive and preventive measures each has taken. This information will be updated in real-time.
Hyundai Motor America
- All employees are working from home
- In compliance with California Governor Gavin Newsom’s “Safer at Home” order, the Hyundai National Headquarters building in Fountain Valley, CA is closed
- Suspended all travel
- Reinstated the Hyundai Assurance Job Loss Protection program
- Hyundai will make up to six months of payments for new owners who lose their jobs and have purchased or leased their vehicle between March 14 to April 30, 2020 through Hyundai Capital
- For select new purchases through April 30 financed by Hyundai Capital, Hyundai is deferring payments for 90 days at the customer’s request
- Current Hyundai Capital customers can defer payments up to three months if they lose their job or face a medically-related hardship before April 30, 2020
- New TV spot on the program now running in place of all previously scheduled Hyundai TV advertising: https://www.youtube.com/watch?v=ZEcHrFkqrpM
- Offering a complimentary three month extension of Hyundai’s Blue Link® Connected Care service, which includes SOS Emergency Assistance, Enhanced Roadside Assistance and Automatic Collision Notification, for customers with accounts expiring March 20 through the end of May
- Providing all full-time employees up to 10 extra days of paid time off for those directly impacted by the coronavirus
- Offering short term vehicle leases for employees with college students who can benefit from temporary transportation while they are home during school closures
- Distributed the CDC recommendations on preventative measures to reduce the spread of respiratory viruses, including coronavirus to all employees
- Readily provided hand sanitizer and disinfecting wipes at headquarters and all of the regional offices
- Increased the cleaning frequency of high-touch areas like door knobs/handles, elevator buttons, and counter tops
- Restricting visitors at all Hyundai facilities
- Suspended training sessions at all Hyundai Training Centers
- Expanded cleaning of Hyundai press fleet vehicles and no contact vehicle delivery and pick ups
- Cancellation or postponement of company events and programs, including no audience at the global reveal of the all-new 2021 Elantra on March 17, cancellation of the 2020 Sonata Hybrid media drive program and upcoming dealer recognition trip, among others
SOURCE: Hyundai