Allianz Partners, a worldwide leader in roadside assistance and services, has integrated a new electric mobility solution into its roadside assistance operations. The “ev-Move” platform developed by BeNomad will help Allianz Partners meet the needs and usages of the increasingly numerous EV drivers across Europe.
In the event of battery failure, ev-Move makes it easy to localize compatible charging stations available near the vehicle. The operator can then send an SMS directly to the customer or the repairman to provide guidance until they reach the charging station.
Allianz Partners, a worldwide leader in roadside assistance and services, has teamed up with software company BeNomad to integrate a new electric mobility solution into its roadside assistance operations. The collaboration will see the rollout of the “ev-Move” platform in the UK as well as other countries in Europe and will help Allianz Partners meet the needs and usages of the increasing number of EV drivers.
Developed by BeNomad, which creates mapping, routing and navigation software, ev-Move helps EV drivers estimate their energy consumption and optimise their trips. These features are made possible thanks to advanced algorithms that factor in numerous parameters (weather, traffic, vehicle profile, charging station availability, etc.) that can have an impact on autonomy, recharging and driving time. The platform is also able to locate available and compatible charging stations near the vehicle, a capability that is particularly helpful to users in the event that their car battery is getting low. The operator can then send an SMS directly to the customer to provide guidance until they reach the charging station.
Ev-Move also helps EV drivers estimate their energy consumption and optimize their trips. These features are made possible thanks to advanced algorithms that factor in numerous parameters (weather, traffic, vehicle profile, charging station availability, etc.) that can have an impact on autonomy, recharging and driving time.
This partnership is part of the global strategy of both Allianz Partners and BeNomad to
facilitate the adoption of electric vehicles. The ev-Move solution will continue to evolve over the course of 2021, with new features being added such as the possibility of starting arecharge or estimating the price of a recharge.
Looking ahead, Allianz Partners is developing a network of specially trained and approved repairman for electric vehicles, as well as a dedicated helpline for EV drivers, accessible using the assistance button installed in the passenger compartment.
With this comprehensive range of services dedicated to electric vehicles, Allianz Partners is the preferred insurance and roadside assistance partner for many automotive manufacturers and insurers.
“Allianz Partners is already making a major contribution to the transition to electric and sustainable mobility. The integration of BeNomad’s ev-Move solution into our systems and processes will help further improve the customer experience of EV assistance. We are providing new services adapted to the new habits of our customers thanks to our deep knowledge and management of the EV ecosystem: charging operators, mobility operators,
insurers and car manufacturers,” comments Jérôme Joubert, Chief Marketing Officer for Roadside Assistance, Allianz Partners.
“We are pleased to support Allianz Partners, a worldwide leader in insurance and assistance, in developing dedicated services for EV drivers. Our partnership and the adaptation of our solution to the needs of this sector will allow Allianz Partners to respond to EV assistance requests and ensure quality service to all of its customers,” adds Jérôme Hess, Head of Business Development at BeNomad
SOURCE: BeNomad
