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Post-COVID transport operators must offer contactless services

Contactless payment will see greater adoption in public transport networks worldwide. Along with preventing the spread of COVID-19, it could lay the brickwork for MaaS. By Xavier Boucherat

One way or another, mobility costs. One essential task for those in transportation moving forward is to make available to consumers the same variety of payment options enjoyed in other sectors, particularly as private ownership declines and mobility as a service (MaaS) becomes the norm. Smartphone payments linked to personal accounts are already standard in ride-hailing and other ventures, and those services which did not already offer contactless services will have been prompted by the spread of the novel coronavirus disease (COVID-19) to introduce options immediately.

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