E-mobility and online buying will drive dealerships to adapt

Traditionally, the car dealership has been the first port of call for customers looking to buy a new vehicle. Though regional and market differences create subtle points of distinction in operations, the standard dealership experience has long been remarkably homogenous across the world. However, developing mobility trends, payment options, and vehicle purchasing habits are sparking change in the sector, which is playing out at different paces depending on geographic location. As these changes continue and gain momentum, dealerships might struggle to keep up.